SHIPPING WORLDWIDE

DELIVERIES

The delivery of orders in Portugal has no additional shipping costs in addition to the normal shipping costs. The cost of packaging € 0.50 per bottle will be added to the price of any product ordered through WineChaletPortugal, plus the cost of shipping to the address indicated. As a general rule, delivery time for mainland Portugal is up to 4 working days, and 10-12 working days for Madeira and Azores Islands, 4 working days for Europe and 5-7 days for the rest of the world. Exclusively for shipments to mainland Portugal, no shipping costs will be charged for orders over €50.00.​

BREXIT
A new import tax has been created for the UK, worth €50 per order.
Delivery times are indicative, so there may be customs delays.

Worldwide delivery, under estimate. Consult us by contacting us by e-mail: geral@winechaletportugal.com

 

PAYMENT METHODS

You will have different payment methods ( Debit or Credit Card, PayPal and Bank Transfer) and you must choose in accordance to your preference. ​

 

RETURNS

All products sent by us must be examined by the customer upon receipt. If there is any data, the customer must return the goods by the carrier, explaining the reason for the return in the transport document. We will be notified immediately by email: geral@winechaletportugal.com. Within 14 days of receiving a product, it can be returned under the same conditions in which it was delivered and the customer will be responsible for shipping costs. ​

 

CANCELLATIONS

All orders placed through WineChaletPortugal, in which the payment is not paid within a maximum period of (3) days, will be canceled.